Zalgiris Insider

FAQ

  • When can I purchase a season ticket for the upcoming season?

    After the pandemic, the old seats of the 2019-2020 season ticket holders are reserved. They will be available exclusively until June 30. There will be as many season tickets available as there are season tickets reserved in its holders‘ accounts.

    Members of the Zalgiris Honor Club and 2021–2022 season ticket holders who did not have any season tickets in 2019-2020, will be the first ones able to purchase their season tickets from 2022 July 4, 10:00 until 2022 July 10.

    Public season ticket selling will start on July 11, 10:00.

  • Where can I buy tickets?

    1. On the online ticketing system.
    2. At the box office of Zalgirio Arena, which is open on Mondays-Fridays from 16:00 to 20:00. During events the ticket office is open: on Mondays-Fridays from 16:00 till one hour after the start of the event; on Saturdays-Sundays from 2 hours before the start of event till one hour after the start of the event.

  • Where can I buy season ticket?

    1. On the online ticketing system.
    2. At the box office of Zalgirio Arena, which is open on Mondays-Fridays from 16:00 to 20:00. During events the ticket office is open: on Mondays-Fridays from 16:00 till one hour after the start of the event; on Saturdays-Sundays from 2 hours before the start of event till one hour after the start of the event.

  • What should I do if I am having trouble buying online?

    You should contact by phone: +370 616 44448, or by e-mail – bilietai@zalgiris.lt.

  • It is possible to return the ticket?

    Tickets are refundable only if the event is cancelled or the date of the event has changed.

  • Can I reserve the ticket?

    We do not provide this service right now.

  • How can I receive the invoice?

    If you want to receive an invoice for your purchase, please contact us by e-mail: buhalterija@zalgirioarena.lt.

  • How can I pay for tickets using online ticketing system?

    On the online ticketing system you can pay for tickets using Swedbank, SEB, Luminor, Siauliu Bankas or Paysera electronic banking.

  • How can I take advantage of students or seniors discount?

    This discount applies only to basketball games in Zalgirio Arena. Additionally, this discount is only valid only in bronze, green, brown, pink and blue zones of the arena. To take advantage of this discount, while purchasing the ticket online you need to select the name of the discount – students / seniors. You must submit a document confirming such discount. Otherwise, you might not be allowed to enter the venue.

  • Can children attend basketball games free of charge?

    Yes, children up to 7 years old can attend the basketball games free of charge. Please have a document proving the age of the child.

  • Can I park my car next to Zalgirio Arena after a ticket purchase?

    Yes, you can purchase a single-use parking ticket for the Zalgirio Arena parking lot for the duration of the event. The price varies depending on the popularity of the game, ranging from 3 to 10 euros. For example, less popular LKL games will cost upwards of 3 Eur. The price for parking in EuroLeague games – 10 Eur.

    The parking spots will be available only for passes pre-purchased on the ADC parking website. There is no possibility to enter and pay afterwards.

    The parking spots will be available only for pre-purchased tickets, and only for the vehicle that will be registered in the ADC parking system. Registered vehicles will be identified via their number plates and will be allowed in both through the Karmelitai and A. Mickevicius bridge. There is no possibility to enter and pay afterwards.

  • Can tickets to the game be used as prizes while organizing a public contest?

    Any public competitions, giveaways or organizing of any other commercials using Zalgiris trademark, tickets, invitations, season tickets without the permission of Zalgirio krepšinio centras is prohibited and violates the trademark rights of Zalgiris. The ticket, invitation to the game or season tickets can’t be used for any advertising or commercial purposes or be resold or copied. Breach of rules invalidates the ticket without a right to be refunded.

Season tickets

  • How long do season tickets cover?

    Season tickets cover the games from the official start of the season to the end of the season.

  • What games does the season ticket cover?

    The season ticket is valid for Zalgiris’ games in Zalgirio Arena:

    EuroLeague: 17 games
    LKL Regular Season: 15-17 games
    LKL Playoffs and Finals: free of charge, but not compensated if cancelled
    EuroLeague Playoffs and Finals: not included, must be purchased separately

  • What do I do if I lost my season ticket?

    In the case of losing a season ticket, it can be cancelled by the owner’s written request to Zalgiris ticket office. After cancelling, a new card can be made for the fee of 10 euro.

  • How do I print individual tickets from my season ticket?

    This function is great to use if the season ticket holder can’t make it to the game and wishes to pass on his seat to somebody else. Just print the ticket and send it by email.

    You can administer your season ticket by logging into the Zalgiris ticketing system.